Skip to content
  • Login
HLN is now CNN
HLN

HLN

www.hlntv.com
What is your customer experience with HLN?

HLN Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • HLN has 2.0 star rating based on 203 customer reviews. Consumers are mostly dissatisfied.

  • 33% of users would likely recommend HLN to a friend or colleague.

  • Rating Distribution
  • Pros: Hln and the court cases, All the new crime shows, Bring back hln court shows.
    Cons: Cant hear people talking because of annoying music, Robin meade, Unrelated content.

View full overview ›

Media from reviews

HLN - Shyann Malone
HLN - Viewing ExperienceHLN - Wanted to know how could I put my dad story on death rowHLN - Coronavirus senior lady songHLN - I love your show but please stop stirring the potHLN - I love your show but please stop stirring the pot - Image 2HLN - Incorrect college in segment
View all media ›
Show reviews that mention
news people forensic files channel robin meade files robin morning meade shows
Filter review
Sort by
Robert L Gln
map-marker Texas, United States

Background music on forensic files

Background music is almost louder than the narrator. Not always able to understand what's being said.

View full review
1 comment
Gustavia Zsu

It’s time HLN did something about the annoying music. It’s difficult to hear what people are saying — they are drowned out by the overpowering musi

Marge D Pay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Hearing Impaired: CAPTIONS NOT IN SYNCH WITH WHAT'S ON SCREEN.

As long as shows are recorded, why can't the captions be in synch with what is being said on screen? As it stands, it's difficult for the hearing impaired to follow the storyor action, and takes some of the joy out of watching.

Seems like an easy thing to fix. HLN is not the only one with this issue.

View full review
Sara H Scf
map-marker Granite Falls, North Carolina

NO CLOSED CAPTIONS/RITTENHOUSE TRIAL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

There are very few CC's on ANY of their programs. They will start after the programs start and leave you hanging in the interim.

I want to watch the programs, but I can't keep up with the shows. I HAVE HATED DURING RITTENHOUSE TRAIL, I could not hear prosecutor was saying!!! PLEASE turn on CC and make them stay on!! Just think, All the advertisements I am missing!!

The regular at 6 P.M. are the worst. I have to not watch the programs.

IN this day and age why can you get CC's that work! TY

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Do not watch if you are hearing impaired!! NO CC.s

Anonymous
map-marker Cumming, Georgia

Shyann Malone

HLN - Shyann Malone

Shyann Malone is filling in for Brooke Meade on Morning Express is completely annoying! Her nasal voice and facial expressions are driving me nuts!

And someone please tell her to pick up her chin!

Please don't use her as a substitute again! Ugghh!

View full review
7 comments
Guest

Let’s put it this way; if Shyann’s face appears on screen, it’s time to switch the channel.

Guest

I agree, she is extremely irritating and fake

Guest

I have never cared for Shyann either. She is not a good news reporter. Something strange about her voice and facial expressions.

Guest

Very annoying during Christmas 2021 break, facial expressions very distracting, had to watch different network

Guest

Her smile looks so forced. Her expressions are like a dog waiting for a treat after doing a trick. There is something really annoying about her.

Guest

I totally agree in fact I change the channel when she is on HLN. Now she covering Johnny Depp trial.

Guest

I concur completely regarding Ms. Malone.

She is the only host, where I will immediately turn the channel when I see that she is on. I will assume that she is a very nice person, but her delivery of news and misplaced inflections drive me crazy.

View more comments (6)
Eddie C Uxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On HLN forensic files the background music is so loud you can't hear what anyone is saying. It's impossible to hear what going on.

Doesn't anyone on the production crew have any any idea how really bad the annoying music is or do they care at all?????????? Would like the show no doubt if it were watchable.

View full review
Cons:
  • Loud obnoxious music drowning out all talking

Preferred solution: Let the company propose a solution

User's recommendation: Don't waste your time trying to understand what's going on.

2 comments
Antonetta Che

I totally agree! Background music is beyond annoying! Please remove it!!!

Guest

Agree. Turn down or off the music.

View more comments (1)
Debra L Zar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disgusted that HLN keeps showing commercials during the George Floyd trial. If this needs to happen it shouldn't be as often as it is or for as long and the breaks are at the worst times. Tired of it!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've explained myself. Stop interrupting the trial with all the damn commercials!!!! This is so very wrong!

View full review
Pros:
  • I like the station except for the commercials during the trial

User's recommendation: Commercials during trial

1 comment
Brian W Htb

Amen brother!

Rob B Nur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Who’s watching the house??

Why has the govt not cut external internet access to gasoline network and manually opened valves on pipeline yet to get gas moving ??

View full review
Debby G

Music

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Omg. I am watching a program

Down the Hill the Delphi Murders

KINDA HARD TO HEAR PEOPLE TALK WHEN YOU DUB MUSIC OVER THEM!!

What Einstein made that decision?

View full review

Preferred solution: Stop putting music over peoples voices!

Ash M

Disruptive Commentators

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I find it very disrespectful the network continuously interrupts the testimonies of witnesses related to the Death of George Floyd: Trial of Derek Chauvin. Since this is the first week of the trial I have been watching it live on ABC News however my husband also recorded it on our DVR so that he may watch it also once he returns from work.

Thankfully for the recording, we are able to fast-forward past the 3rd party commentators who voice their thoughts &;;;;;;;;;;; opinions every 10 minutes in the middle of the witnesses speaking. I find these consistent disruptions unnecessary & quite rude. I love how other stations are showing the exact LIVE view of the entire trial. When the judge needs to speak with the State or Defense, THAT's the moment when commentators choose to speak.

Or they wait until the jury is on break to give their two sense & keep the flow of everything smooth.

I am completely disgusted with watching the trial being interrupted and paused unnecessarily in the middle of witness testimony! Please do better HLN Network!

View full review

Preferred solution: Apology

Dianne Asp
map-marker Reseda, California

PLEASE stop the horrible, loud music.

The background music in. Very scary people horrible and way to loud.

Please tone it down. I do enjoy the show.

View full review

User's recommendation: Lower the background music

1 comment
Guest

I hardly can stand watching Forensic Files due to the awful background music noise being so loud and intrusive.

joann m Qgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about background music How It ReallyHappened

While this show could be really fascinating, I've had to stop watching it because the 'background' music overtakes the people speaking. I've watched several episodes on several different TVs with no difference. Extremely annoying to not be able to understand what people are saying due to the music, and not worth the frustration level this causes.

View full review
Cons:
  • Cannot hear people talking because of annoying music
  • Cant hear people talking because of annoying music
  • Cant hear people talking ecause of annoying music

Preferred solution: reduce the background music level

User's recommendation: don't waste your time; you'll get only about half of what the program is about due to TOO LOUD background music

Eddie C Uxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Russellville, Arkansas

Loud back ground music

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The back ground music`is soooooo LOUD you can't hear the program!!!! The subject matter is very good.

Too bad you can't hear what's happening in the story. If you want a splitting headache trying to watch this tribe of muck then this will most assuredly guaranteed to give you a pounder !!!

View full review

Preferred solution: Let the company propose a solution

User's recommendation: Don't waste your time

Susan R Aac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I enjoy How it really Happened, but why is the BACKGROUND music so loud? You can hardly hear what the people are saying.

I was hoping with the new season that the music would have been turned down, but that seems not to be the case.

View full review
Pros:
  • Hln and the court cases
Cons:
  • To much background music

Preferred solution: The background music on How it really Happened turned down if that is possible.

1 comment
Guest

I agree. Why do they use background noise on a lot of programming. I won’t watch this channel any longer

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Sherry W Hjt

Unhappy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

HLN forensic files background sound, music too loud

Cant hear what announcer is saying about

Details of show. Doesnt happen on other channels

View full review

Preferred solution: Let the company propose a solution

User's recommendation: Watch another channel

4 comments
Guest

Forensic Files is an interesting show. However, I guess the producers don't want you to hear anything, because the background noise is so annoying it makes you want to turn the whole program off. Take a hint.

Guest
reply icon Replying to comment of Guest-2141629

Please please cut the music down down down

Guest
reply icon Replying to comment of Guest-2141629

I only lasted 3 minutes, the awful background sounds (music??) drove me away.

Guest

The back ground music is so irritating I sometimes switch to another program even though I used to enjoy the show PLEASE PLEASE cut the volume by at least 50%

View more comments (3)
Anonymous
map-marker Phoenix, Arizona

BACKGROUND MUSIC

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I love to watch forensic files BUT YOU NEED TO TURN DOWN THE BACKGROUND PIANO MUSIC BECAUSE YOU CAN BERILY HEAR THE NARRATOR

View full review

User's recommendation: Speak out about this subject

Anonymous
map-marker Vestaburg, Michigan

Sound mix is bad. Dialogue difficult to hear.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Please fired your sound engineer(s) immediately. The mix is terrible, and dialogue gets lost. Even the commercials sound wrong.

View full review

User's recommendation: Must use captioning to see dialogue.

About

Related Companies

Warner Bros Discovery, Discovery Plus, HGTV, Discovery Channel, Food Network

Summary

HLN is a satellite television channel. It was launched in January 1982. The company headquarters is based in Atlanta, Georgia, USA. Cable News Network, Inc. is the owner of the television channel. HLN provides information that covers the following areas of interest: business, weather, national news, entertainment, and sport. It is available across the United States as well as internationally on cable in South America, the Caribbean, Middle East, and North Africa. The channel cooperates with individuals and businesses providing advertise solutions. There are HLN applications for mobile devices including Android, Apple, Blackberry, and Windows Phone operating systems. Available shows are On the Story, Weekend Express, and Morning Express.

HLN reviews and complaints

HLN is ranked 336 out of 5836 in Media category

Area Served

USA, Canada

Payment Methods

VISA

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article