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HLN

www.hlntv.com
What is your customer experience with HLN?

HLN Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.2 star rating from 123 customer reviews with only 33% likely to recommend. Consumers report widespread dissatisfaction driven by audio mixing, captioning failures, repetitive commercials, and service or refund issues; many ask HLN to offer a solution.

Key Takeaways for Future Customers

  • Read HLN reviews for recurring audio and caption problems before subscribing to a service or membership.
  • Expect frequent repeat commercials and possible interruptions during live trial coverage.
  • Consider potential issues with customer service, exchanges, refunds, and perceived price level.

Negative Feedback / Risk Areas

  • Loud background music and poor sound mix that drowns out dialogue.
  • Missing or out-of-sync closed captioning making content inaccessible to the hearing impaired.
  • Excessive, repetitive commercials and interruptions during live trial broadcasts.
  • Poor customer service experiences and complaints about refunds, cancellations, and pricing.

Positive Feedback

Viewers praise HLN's court coverage and new true crime programming and request bringing back classic court shows.

View full overview ›

Media from reviews

HLN - Shyann Malone
HLN - Viewing ExperienceHLN - Wanted to know how could I put my dad story on death rowHLN - Coronavirus senior lady songHLN - I love your show but please stop stirring the potHLN - I love your show but please stop stirring the pot - Image 2HLN - Incorrect college in segment
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Show reviews that mention
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Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quilted Northern Commercial

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AI Highlights
  • - The Quilted Northern commercial on HLN is shown too frequently.
  • - The user has complained for over 4 months.
  • - They want the commercial stopped on HLN.

I have asked and asked and I have sent countless emails complaining about the stupid Quilted Northern commercial, it's shown to frequently. I have been complaining about that commercial for over 4 months, I'm tired of seeing and hearing it.

I want that stupid commercial stopped. Please stop showing it on the HLN network

Preferred solution: The Quilted Northern commercial stopped

View full review
Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repetitive Commercials

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AI Highlights
  • - Four ads (Boost, Quilted Northern, Brawny, Farxiga) are shown too often on HLN, and I want them stopped on that channel.

HLN Network I love the programming but there are 4 commercials that are shown extremely frequently and I'm absolutely tired and I absolutely hate seeing and hearing them every commercial break and all day long. 1 Boost 2 Quilted Northern 3 Brawny 4 Farxiga, because they have shown those 4 commercials so much I absolutely can't stand to hear or see them anymore.

When you see them shown every commercial break and all day long you get sick of it and 3 of them are realy stupid and the farxiga commercial They just show it to excessively.

The result I won't is for those 4 commercials to be stopped showing on the HLN network I realy don't care about other networks cause HLN is the one I watch the most. I don't care how there stopped I just don't want to see or hear them again on that channel period.

Preferred solution: Apology

View full review
Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Boost Commercial

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AI Highlights
  • - The Boost drink ad aired constantly on HLN, over 100 times in 24 hours.
  • - I want the commercial stopped permanently on HLN.

The Boost drink commercial. I started to hate that commercial because for over a month that commercial was shown every single commercial break all day long, I'm talking about well over a 100 times in under a 24 hr period that's ridiculous know commercial should be shown that much.

I have sent countless emails about that commercial. For about a week it wasn't shown but 3 days ago HLN started it again and there shown all day long again.

So I want that stupid commercial stopped asap, I don't want to see it or hear it ever again on the HLN channel. I want it stopped permanently

Preferred solution: Apology

View full review
Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quilted Northern commercial

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AI Highlights
  • - HLN shows the Quilted Northern commercial during every break.
  • - The user wants the commercial stopped permanently.

HLN is showing that absolutely stupid quilted northern commercial every commercial break again, I hate that commercial because they show it to excessively and it's absolutely stupid. I dont want to hear or see that freaking commercial again on HLN. I want that commercial stopped and stopped permanently

Preferred solution: Apology

View full review
Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Commercials

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AI Highlights
  • - Farxiga and Trintellix ads air very often, even every commercial break.
  • - The frequency is excessive and tiring to hear and see.

There are 2 medicine commercials that are shown extremely to much, they show them them every commercial break and it's ridiculous to show them that much when there other medications. The Farxiga and Trintellix medications, they have showed the trintellix commercial to damn much today and I'm tired of hearing it and seeing it

Preferred solution: Apology

View full review
Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Brawny Commercials

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AI Highlights
  • - I watch HLN regularly.
  • - I am tired of the Brawny commercials.
  • - Please stop showing them on that channel.

I have asked and asked for the brawny commercials to be stopped on the HLN network cause I watch that channel all the time and I'm tired of hearing and seeing that stupid commercial every few minutes. I'm pissed cause there still showing it.

I dint want to see or hear those commercials on that channel again. Please stop showing them

Preferred solution: Apology

View full review
Chris C Zox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Commercials

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AI Highlights
  • - Three HLN commercials are Boost, Quilted Northern, and Brawny.
  • - They are shown too frequently.
  • - The user wants these ads stopped.

There are 3 commercials that are shown on HLN that I absolutely hate cause they show them to frequently, 1 Boost, 2 Quilted northern, 3 Brawny commercials. I have seen and heard those commercials so much i just want them stopped

Preferred solution: Apology

View full review
Robert L Gln

Background music on forensic files

Background music is almost louder than the narrator. Not always able to understand what's being said.

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1 comment
Gustavia Zsu

It’s time HLN did something about the annoying music. It’s difficult to hear what people are saying — they are drowned out by the overpowering musi

Marge D Pay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hearing Impaired: CAPTIONS NOT IN SYNCH WITH WHAT'S ON SCREEN.

AI Highlights
  • - Captions are out of sync with dialogue, hindering the hearing-impaired from following the action.
  • - This issue isn't limited to HLN.

As long as shows are recorded, why can't the captions be in synch with what is being said on screen? As it stands, it's difficult for the hearing impaired to follow the storyor action, and takes some of the joy out of watching.

Seems like an easy thing to fix. HLN is not the only one with this issue.

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Sara H Scf

NO CLOSED CAPTIONS/RITTENHOUSE TRIAL

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AI Highlights
  • - There are very few CCs on their programs.
  • - CCs start late and disappear during gaps.
  • - I can't keep up or hear the prosecutor without CCs.

There are very few CC's on ANY of their programs. They will start after the programs start and leave you hanging in the interim.

I want to watch the programs, but I can't keep up with the shows. I HAVE HATED DURING RITTENHOUSE TRAIL, I could not hear prosecutor was saying!!! PLEASE turn on CC and make them stay on!! Just think, All the advertisements I am missing!!

The regular at 6 P.M. are the worst. I have to not watch the programs.

IN this day and age why can you get CC's that work! TY

Preferred solution: Deliver product or service ordered

User's recommendation: Do not watch if you are hearing impaired!! NO CC.s

View full review
Anonymous
map-marker Cumming, Georgia

Shyann Malone

AI Highlights
  • - Shyann Malone is filling in for Brooke Meade.
  • - The reviewer finds her nasal voice and facial expressions annoying and asks not to use her again.
HLN - Shyann Malone

Shyann Malone is filling in for Brooke Meade on Morning Express is completely annoying! Her nasal voice and facial expressions are driving me nuts!

And someone please tell her to pick up her chin!

Please don't use her as a substitute again! Ugghh!

View full review
7 comments
Guest

Let’s put it this way; if Shyann’s face appears on screen, it’s time to switch the channel.

Guest

I concur completely regarding Ms. Malone.

She is the only host, where I will immediately turn the channel when I see that she is on. I will assume that she is a very nice person, but her delivery of news and misplaced inflections drive me crazy.

Guest

I totally agree in fact I change the channel when she is on HLN. Now she covering Johnny Depp trial.

Guest

Her smile looks so forced. Her expressions are like a dog waiting for a treat after doing a trick. There is something really annoying about her.

Guest

Very annoying during Christmas 2021 break, facial expressions very distracting, had to watch different network

Guest

I have never cared for Shyann either. She is not a good news reporter. Something strange about her voice and facial expressions.

Guest

I agree, she is extremely irritating and fake

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Eddie C Uxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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AI Highlights
  • - Background music is loud, making it hard to hear the dialogue.
  • - The show is difficult to watch due to the audio mix.

On HLN forensic files the background music is so loud you can't hear what anyone is saying. It's impossible to hear what going on.

Doesn't anyone on the production crew have any any idea how really bad the annoying music is or do they care at all?????????? Would like the show no doubt if it were watchable.

Cons:
  • Loud obnoxious music drowning out all talking

Preferred solution: Let the company propose a solution

User's recommendation: Don't waste your time trying to understand what's going on.

View full review
2 comments
Guest

Agree. Turn down or off the music.

Antonetta Che

I totally agree! Background music is beyond annoying! Please remove it!!!

View more comments (1)
Debra L Zar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disgusted that HLN keeps showing commercials during the George Floyd trial. If this needs to happen it shouldn't be as often as it is or for as long and the breaks are at the worst times. Tired of it!

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I've explained myself. Stop interrupting the trial with all the damn commercials!!!! This is so very wrong!

Pros:
  • I like the station except for the commercials during the trial

User's recommendation: Commercials during trial

View full review
1 comment
Brian W Htb

Amen brother!

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Rob B Nur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Who’s watching the house??

Why has the govt not cut external internet access to gasoline network and manually opened valves on pipeline yet to get gas moving ??

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Debby G

Music

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Omg. I am watching a program

Down the Hill the Delphi Murders

KINDA HARD TO HEAR PEOPLE TALK WHEN YOU DUB MUSIC OVER THEM!!

What Einstein made that decision?

Preferred solution: Stop putting music over peoples voices!

View full review
Ash M

Disruptive Commentators

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I find it very disrespectful the network continuously interrupts the testimonies of witnesses related to the Death of George Floyd: Trial of Derek Chauvin. Since this is the first week of the trial I have been watching it live on ABC News however my husband also recorded it on our DVR so that he may watch it also once he returns from work.

Thankfully for the recording, we are able to fast-forward past the 3rd party commentators who voice their thoughts &;;;;;;;;;;; opinions every 10 minutes in the middle of the witnesses speaking. I find these consistent disruptions unnecessary & quite rude. I love how other stations are showing the exact LIVE view of the entire trial. When the judge needs to speak with the State or Defense, THAT's the moment when commentators choose to speak.

Or they wait until the jury is on break to give their two sense & keep the flow of everything smooth.

I am completely disgusted with watching the trial being interrupted and paused unnecessarily in the middle of witness testimony! Please do better HLN Network!

Preferred solution: Apology

View full review

About

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Summary

HLN is a satellite television channel. It was launched in January 1982. The company headquarters is based in Atlanta, Georgia, USA. Cable News Network, Inc. is the owner of the television channel. HLN provides information that covers the following areas of interest: business, weather, national news, entertainment, and sport. It is available across the United States as well as internationally on cable in South America, the Caribbean, Middle East, and North Africa. The channel cooperates with individuals and businesses providing advertise solutions. There are HLN applications for mobile devices including Android, Apple, Blackberry, and Windows Phone operating systems. Available shows are On the Story, Weekend Express, and Morning Express.

HLN reviews and complaints

HLN is ranked 299 out of 6642 in Media category

Area Served

USA, Canada

Payment Methods

VISA

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